Privacy Policy

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Introduction

Andrew Reeves Therapy Training and Consultancy ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [www.andrew-reeves.et] and when you engage with our counselling services. It also outlines your rights under the General Data Protection Regulation (GDPR).

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Who is the Data Controller?

The data controller responsible for your personal data is: Andrew Reeves

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Service Name

This is your Services Page. It's a great opportunity to provide information about the services you provide. Double click on the text box to start editing your content and make sure to add all the relevant details you want to share with site visitors.

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Personal Data that Might Be Collected

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and address.

Health Information: Information you provide about your mental health, medical history, and other health-related data.

Appointment Information: Dates and times of appointments, session notes, and payment details.

Website Usage Information: IP address, browser type, and information about your visits to our website (e.g., pages viewed, duration of visit).

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How Your Personal Data Might be Used

To Provide Therapy, Training, Coaching and Consultancy Services: To understand your needs and provide appropriate support and treatment.

Communication: To communicate with you regarding appointments, session updates, and other relevant information.

Billing and Administration: To manage billing and administrative tasks related to our services.

Website Improvement: To analyse website usage and improve our services and website functionality.

Legal Compliance: To comply with legal and regulatory requirements.

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Legal Basis for Processing

Consent: When you provide explicit consent for us to process your personal data for specific purposes.

Contractual Necessity: To fulfil our contractual obligations in providing the services.

Legal Obligations: To comply with our legal obligations.

Legitimate Interests: To pursue our legitimate interests, provided they do not override your rights and freedoms.

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Data Sharing and Disclosure

We will not share your personal data with third parties, except in the following circumstances:

With Your Consent: When you have given us explicit consent to share your information or at times of immediate risk or legal requirement.

Service Providers: With third-party service providers who assist us in operating our practice (i.e., billing services).

Legal Requirements: When required to comply with legal obligations or to protect your vital interests or those of another person.

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Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Health records are retained in accordance with regulatory requirements and professional guidelines.

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Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: To request access to your personal data and obtain a copy.

Rectification: To request correction of inaccurate or incomplete personal data.

Erasure: To request the deletion of your personal data where there is no compelling reason for its continued processing.

Restriction: To request the restriction of processing of your personal data in certain circumstances.

Objection: To object to the processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us via the email address on the Agreements form.

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Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

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Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please make contact using the link below.